Privacy Policy

Data Controller: Ottoman Health Tourism, Yeşilçimen Sokağı No:12, Fulya, 34394 Şişli/İstanbul, Turkey. Email: info@ottoman-ht.com

1. Data We Collect

When you use our contact form or communicate with us, we collect: full name, email address, phone number, health service of interest, and the content of your message.

2. Purpose and Legal Basis

• Service provision — processing your health tourism inquiry (GDPR Art. 6(1)(b): contract performance)
• Legal compliance — meeting obligations under Turkish and EU law (GDPR Art. 6(1)(c))
• Legitimate interests — improving our services (GDPR Art. 6(1)(f))

3. Data Retention

Inquiry data is retained for 3 years from last contact, unless a longer period is required by law or you have become a patient (in which case applicable medical record retention rules apply).

4. International Transfers

Your data may be transferred to partner hospitals in Turkey and to email service providers operating outside the EU/EEA. Such transfers are safeguarded by Standard Contractual Clauses (SCCs) or equivalent mechanisms.

5. Your Rights (GDPR Chapter III)

• Right of access (Art. 15)
• Right to rectification (Art. 16)
• Right to erasure / “right to be forgotten” (Art. 17)
• Right to restriction of processing (Art. 18)
• Right to data portability (Art. 20)
• Right to object (Art. 21)
• Right to lodge a complaint with a supervisory authority

6. Cookies

We use cookies for analytics (Google Analytics 4) and session management. See our Cookie Policy for details. You may withdraw consent at any time via the cookie banner.

7. Contact Us

To exercise your rights or for any data protection question: info@ottoman-ht.com